Self-Service Portal Magic Link

What is the Self-Service Portal?

The Self-Service Portal allows you to have access to your vendors payment portal. This is made possible via a magic link that is sent to your email.

What is a magic link?

Access to the Self-Service Portal is made possible via the use of a 'magic link' that is created by your collector and sent to your email. It is important to note that the Self-Service Portal is completely secure and does not require a separate user name and password when using the magic link sent to your email. 

What if the magic link is lost or expired?

To ensure access to Self-Service is kept as safe as possible, there are two methods of restricting the links that are sent out via email: expiring the link after so many clicks and setting a day limit on the amount of days the link is active.

Once it expires, the link will no longer let you gain access to Self-Service. Instead, it will display a message notating that it has expired and will notate to reach out to the representative who is assigned to the account. At this point, your collector can email you a new link to regain access to Self-Service.